MOBILITY IMPAIRED PEOPLE

Your comfort is our #1 concern. Find some information below to make your travel the best ever.
 

Photo arrêt de bus

Tickets
Special rebates, extra services for people with mobility impairments, that is our policy.
Call us for more information! 0900 022 021 (0.94cts/call from a landline).

Stops
Bus/trams stop infrastructure is managed by the local authorities. Don't hesitate to point out any dysfunctional bus stop to our customer care we'll deal with local authorities to improve your comfort.

Photo bouton bleu

MIP customized vehicles
Our vehicles are specially equipped to welcome mobility impaired clients (low-floor vehicles & access ramp). We strongly recommend our senior clients to board the bus using the first door.

Blue and yellow buttons
Doors are automatic. To avoid any injuries, use blue/yellow buttons. These buttons will shut down the automatic door closing system and leave you more time to board safely.

Photo attente à l'arrêt

Extra service
You can benefit from a personal accompaniment. Special senior rides are organized by the Geneva state.
Call us for more information! 0900 022 021 (0.94cts/call from a landline).

Travel safe
Drivers may suddenly brake hard. Following the instructions from our special safe-trip booklet (FR) may help you avoid highly unfortunate situations. Call us for more information! 0900 022 021 (0.94cts/call from a landline).

 

MIP Rebates Programm

 

Picto handicapésMobility Impaired People - Wheelchairs.

The swiss UTP legitimating handicap card entitles you to travel for free. For more information call us at 00800 022 021 20 / Free hotline from Switzerland and border area..

Picto malvoyants Visually Impaired People.

Customers who are blind/visually impaired travel for free with the swiss UTP legitimating handicap card  Find out more on www.abage.ch. Your companion (friend, family, or guide dog) travels for free too. For more information call us at 0800 022 021 20 / Free hotline from Switzerland and border area.

Logo OCAS Invalidity Pension Plan

If you are eligible to the Invalidity Pension Plan (swiss Assurance Invalidité) you will be granted special rebates.

 

A special brochure (FR) to help our mobility impaired clients is available. On simple request we will be glad to send it! 
Call us! 00800 022 021 20 / Free hotline from Switzerland and border area.

GOOD TO KNOW !

Use blue/yellow button.
It gives you more time to board.
(automatic system shut down)

Orange bumpy tile on the side walk
indicates where bus/tram stops.

More time to board?
Need help to get in?
Use blue/yellow buttons,
and board first/second door.

Show your cane to the driver!
Help will be granted!


ANY QUESTION ABOUT ACCESSIBILTY?

Call 00800 022 021 20
 

Free hotline from Switzerland and border area.

Mon.-Fri 7 am to 7 pm
Sat: 9:30 am to 5 pm
Sunday: closed