Contenu

Consult our practical documents

Find below all the documents to travel on our lines in complete tranquility and to work better with us.

Regulatory provisions on Swiss territory

The DRT-TPG (Regulatory provisions for the transport of passengers, luggage and animals on the TPG network) and its implementing regulations. 

DRT-tpg valid from July 1, 2022

Regulations Valid from July 1, 2022

And more particularly: 
The - Common Ancillary Tariff Provisions of the Direct Service and the Participating Communities
The T 601 - General Passenger Tariff
T 651.11 - Unireso tariff community (zone 10) 
T 651.12 - Léman Pass cross-border multimodal fare community tariff rate
Summary of DRT (version displayed in vehicles)

LOST - Federal Act on Security Bodies of Public Transport Companies 
LTV - Federal Act on Passenger Transport (Updated 15.12.2019).  
National Direct Service Rates and Prescriptions

Access to the tram network - Catalogue of services for the use of tram tracks on the TPG network

Regulatory provisions on French territory

For the GLCT:

The operating regulations for GLCT cross-border urban lines on French territory
Extract from the deliberation validating the GLCT urban lines operating regulation

AAD procedure - Application for authorization of activity on or near the tram line

Amount of lump-sum compensation and fines on French territory 
Appendix 01: French local zone rates on 13/12/2020 GLCT
Appendix 03: Mobilis T651.22 Vaud rate community
Appendix 04: DRT - adaptations: Regulatory provisions for the transport of passengers, luggage and animals on the Geneva public transport network
Annex 05a: Price of T650-f course subscriptions
Annex 05b: General Passenger Tariff T601-f
Annex 05c: General, Half-Fare, Seven25 Subscription and T654-f Additional Offers

For lines 17, 38, 52, 62, 63, G, K (sector France)

The DRT-TPG (Regulatory provisions for the transport of passengers, luggage and animals on the TPG network) and its regulation

NB: from 1 June 2020, bicycles are transported free of charge on TPG lines in the France sector

Unireso rates

fares Unireso ticket prices
Tariff zone plan - December 2021 edition   
“As a family and as a couple, you can save money” (Unireso leaflet)

Unireso subscription forms & certificates

Unireso subscription purchase certificate request

A.I. pension certificate for public transport within the Unireso perimeter    
Unireso and SwissPass annual subscription refund request      
General conditions of participation in the instalment payment of the annual subscription by BVR (CG-BVR)  
Membership form for the installment payment of the annual subscription unireso Tout Genève 

Your rights as travelers

CIR General Terms and Conditions (FR)

Form Compensation form for delays greater than 60 minutes.

Data protection/right to transparency

Personal data request form. The complete file must include this form and your identity document*
Request form for access to documents in the possession of an institution. The complete file must include this form and your identity document* 
"tpg-freeWifi" Third-Party Data Use
Authorization Refusal Form   
"tpg-freeWifi" Data Destruction Request Form

* Practical advice: for a better reading and use of the following forms, TPG recommends the use of Adobe Acrobate reader. The user will thus be able to more comfortably fill in the fields or use an electronic signature if he wishes. 

Technique

Technical guidelines for tramways and trolleybuses

Chapter 1: Introduction
Chapter 2: Rolling stock
Chapter 3: Dynamics and kinematics
Chapter 4: Track geometry
Chapter 5: Safe distance
Chapter 6: Infrastructure
Chapter 7: Superstructure
Chapter 8: Arrangement of stops
Chapter 9: Interpenetration of normal and metric channels
Chapter 10: Art work
Chapter 11: Electric traction installation
Chapter 12: Signage and security installations
Chapter 13: Temporary construction (works)
Appendix 1: Specifications for the supply of MECANO track devices - WELDED in rails 55G2
Appendix 2: Specifications for the supply of MONOBLOCK track devices in 55G2 rails
Appendix 3: Tram track rail maintenance (welding and grinding)

600V power outages

General conditions lump sum blackouts ( PDF)
General conditions special power cuts ( PDF)
Request Form for Lump-sum Power Outages ()
Lump sum blackouts procedure (PDF)

Other documents 

General conditions

Brochure “Accessibility to vehicles on public transport in Geneva” 
General terms and conditions for the use of tpgFlex on-demand bus service
Terms and conditions for using the MyWiFi TPG service (French-German-English)
General conditions of use of TPG data in open access (hereinafter CGU)  
General terms and conditions of sale and contract applicable to and Conditions (hereinafter CGV-CCS)    
General conditions of use of the Aérobus service
Form to fill in in the event of a claim on board a vehicle (fall on board, accident involving a stroller, etc.)
Form to fill in in the event of a disaster occurring on the road (collision with your vehicle, with your bike...)
General terms and conditions of sale and contract applicable to transport vouchers (CGV-BT)
General terms and conditions of sale and contract applicable to dematerialized municipality cheques (CGV-CC)
General terms and conditions of sale and contract applicable for the management of the digital platform tpgcommunes
General terms and conditions of sale and contract applicable to package tickets (CGV-BF/CF)
General terms and conditions of sale and contract applicable to the tpgPay card (CGV-tpgPay)
General terms and conditions of sale and contract applicable to the tpgPay card for B2B customers (CGV-tpgPay-B2B)

Providers

Supplier terms and conditions in French, Auf Deutsch, In Italiano, In English
Addendum, Français, Deutsch, Italiano, English